FAQs

DO YOU CHARGE FOR A PHONE CONSULTATION?

No. This call lasts around 15mins and is an opportunity for both of us to see how we could work together. I’ll ask you questions such as Where is your project located? What point you’re at in the project? What your timeframe is? and then I provide you with a brief overview of how I work

WHY DO YOU CHARGE FOR THE INITIAL DESIGN STRATEGY SESSION?

To be honest I did feel a little awkward about charging at first however between travel to and from your home, 90 mins of my expertise where I can answer all your burning questions and the Design Summary or Proposal I provide afterward that’s a considerable amount of time out of my day with no income to show for it, and hey you may find that your Design Strategy Session is all you need to keep going with your project!

WHAT CAN I EXPECT AT MY DESIGN STRATEGY SESSION?

I take a look at your home, plans and any finishes you may have selected already and we talk about a whole range of things relating to your project such as the scope, your lifestyle, aesthetic and so on. I give you plenty of initial ideas for you to think about and possibly put into action, some people find that this is enough for them to continue on their own and others find they need a little more guidance. The Design Strategy Session is intended to establish your Scope of work and general advice only, unfortunately I will not be able provide you with firm design selections or decisions for the look and feel of your home at this meeting.

WHAT HAPPENS AFTER MY DESIGN STRATEGY SESSION?

I return to my desk and prepare either a Summary of our discussion (if requested) or a Proposal outlining the full Scope of Work along with a Quote and Design Agreement for your review.

HOW DO YOU CALCULATE YOUR DESIGN FEE?

I look at your Scope of Work and estimate how many hours each Phase of the project will take me and then multiply this by my hourly rate.

YOUR QUOTE IS HIGHER THAN EXPECTED, CAN YOU DISCOUNT YOUR FEES?

The short answer is no. When I’m calculating your estimate I take into account my Hourly Packages. To make it easy, say I think your project is going to take 30 hours that means you’ll pay $3870. That’s already a saving of $600! If you need to reduce your design fee we can look at areas where we can reduce the Scope of Work.

WHAT IS A SCOPE OF WORK?

This is a list of all the spaces, items and tasks you need assistance with. We work this out together then I detail this along with the different Phases of your project, the deliverables applicable to each phase along with a fee quote in your Proposal.

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